Part 6/9:
Moreover, Khosrowshahi reassured drivers that as the business grows, so will opportunities for them. With continued demand for rides, the company is committed to providing drivers with more work, which includes diversifying their roles beyond traditional driving into areas such as shopping and parcel delivery, further expanding what it means to be part of Uber's workforce.
Engaging with Investors and Regulatory Bodies
Uber is also navigating its relationship with shareholders, notably activist investor Bill Ackman, who has shown interest in the company's operations. His constructive feedback, rooted in personal product usage, has led to notable feature improvements in the platform.