Part 2/8:
When engaging in conversation, the idea of a “window” refers to moments when one party shares something that hints at additional layers of meaning or context. For instance, when someone asks a broad question—like “What season of your life are you in?”—this not only seeks an answer but also opens the door for exploring the respondent's current emotional state or life circumstances.
Conversely, when someone pursues a specific topic deeper, they are metaphorically walking through a door. By navigating through these conversational openings, individuals can gain the perspective needed to gain valuable insights. This technique is especially vital for entrepreneurs who seek to understand the challenges and needs of potential customers.