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The redesigned app introduces user and host profiles, fostering better communication among users who share experiences or services. Chesky draws parallels between Airbnb's platform and social media, describing it as an attempt to create connections in the real world rather than just online performance metrics. He envisions a platform that encourages interpersonal connections, moving people away from their screens and towards enriching real-life interactions.
Overall, Chesky envisions Airbnb as carving out a distinct space in the technology and travel industries—one that focuses on community experiences rather than competing with online travel agencies. He expresses a desire for Airbnb to enable genuine human connections, ultimately delivering a richer life experience.