Part 2/11:
Chuck Cook described his experience with the new robo taxis as a transformative moment, heralding what Elon Musk termed the "culmination of a decade of hard work." Having participated as a beta tester, he detailed how Tesla had built anticipation leading to the launch. Despite being thrown into a last-minute decision to travel to Austin, similar to many ride-hailing experiences today, the overall process was seamless. Users downloaded a dedicated app to hail one of the driverless cars, which came to him without a driver in sight. While a safety observer was present, Cook emphasized they did not operate the vehicle but were there primarily for regulatory reasons.