Part 7/11:
Cook shared his firsthand experience with Waymo, pointing out that their vehicles drew more attention as a novelty compared to Tesla's seemingly commonplace robo taxis in Austin. This perspective offers insight into how branding and customer experience could play significant roles in the competitive landscape. The availability of Tesla’s robo taxis signifies a potential shift in consumer preference, appealing to those who might prefer a consistent and reliable ride-hailing experience over traditional options like Uber or Lyft.