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Founded in 2003 by Tom Gonser, DocuSign aimed to disrupt traditional paper-and-pen agreement processes by moving them online. As businesses began to digitize, Gonser recognized the inefficiencies of pen-and-paper contracts. By creating a platform for electronic signatures, DocuSign sought to enhance speed, reduce costs, and improve accuracy in business transactions. Today, the company boasts hundreds of thousands of customers and has become a household name synonymous with e-signatures.