Part 2/9:
One of the most compelling aspects of Upwork's business is its strong foothold in the gig economy, which has seen tremendous growth in recent years. Lewis highlights that the trend of hiring freelancers and side job seekers shows no signs of abating, with Upwork central to this movement. According to Feroldi, Upwork facilitated approximately $1.56 billion in gross service volume on its platform over the past 12 months, which has consistently grown by 20% annually. This figure represents the total transactions conducted through its network and underscores the vast potential that still lies ahead.