Part 2/6:
As discussed by analysts Dylan Lewis and Evan Niu, there are significant challenges facing SurveyMonkey regarding its competitive edge. Unlike other software platforms that might have a clear, differentiated advantage, the question remains as to whether SurveyMonkey can effectively distinguish itself in a crowded market filled with free options.
The assertion is clear—SurveyMonkey does not seem to possess a particularly strong competitive advantage. Google Forms, associated with Google's vast suite of productivity tools, poses a direct threat. While it may lack some advanced features that SurveyMonkey offers, its incorporation into the free Google account ecosystem makes it a formidable competitor in basic surveying needs.