Part 6/11:
Beyond customer dissatisfaction, Disney’s financial performance is suffering. The recent earnings report showed a decline across various divisions, including Disney+, which failed to meet expectations. Despite efforts from leadership to spin these results positively, analysts and shareholders are growing anxious as stock prices dip.
Notably, Disney’s focus on Disney+ and streaming services appears to be diverting attention from their core parks and merchandise markets, which historically provided stable revenue. The shift in priorities is seen as a sign of corporate disconnect from the consumer base.