Part 7/9:
Ng advocates for a proactive approach to managing tasks: rather than blindly ticking off items, he recommends asking four critical questions to clarify expectations — Why? What? How? and By When?
Why is this task assigned? (Understanding the bigger purpose)
What exactly is expected? (Specific deliverables or formats)
How should the work be done? (Preferred methods or levels of detail)
By When is it due? (Formal and informal deadlines)
Engaging with these questions ensures that work aligns with organizational goals, is executed effectively, and is completed timely. Moreover, it helps prevent misunderstandings that can lead to redoing work or missing opportunities to stand out.