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The store’s response reflects the broader dilemma faced by corporations: balancing the push for inclusivity with the fundamental need for customer safety and comfort. The use of "inclusion" has become a catch-all phrase, often employed to justify actions that can infringe on personal boundaries or raise safety concerns.
Critics argue that in prioritizing diversity and inclusion, companies may neglect commonsense boundaries. In this case, the perceived failure to address the incident directly, or to modify staff assignments accordingly, demonstrates how corporate policies driven by the "diversity agenda" can sometimes override more nuanced considerations of societal norms and safety.