Part 4/8:
Industry experts and consumer advocates like Amy Bach warn that the use of drones and aerial surveillance by insurers is becoming commonplace, often happening without homeowner consent or knowledge. Legally, this practice exists in a regulatory gray area: insurers can often take aerial images at will, without required notice to property owners, as there are currently no strict federal regulations governing this activity.
Aerial imagery helps insurers assess risks more accurately and supports more precise pricing models. However, the technology isn't infallible; images analyzed by artificial intelligence sometimes lead to costly mistakes or erroneous claims of damage, causing unnecessary disputes and stress for homeowners.