Part 4/7:
The backlash was swift and severe. Since the changes were rolled out, Cracker Barrel has experienced a noticeable decline in traffic—a drop estimated between 7-8%. Investors and analysts responded negatively, predicting potentially disastrous financial results if the trend persists. The company now appears to be backtracking on some of its initial claims of a "nice refresh," indicating that they recognize the misstep in alienating their core patrons.