Part 3/14:
"Everybody in the company was complaining about not being able to find things, and it was a problem I personally faced always." — Arvin Jen
This challenge became the catalyst for launching Glean, a startup dedicated to transforming how enterprises access and utilize information.
Building Glean from Scratch: Confidence Amid Doubts
Launching Glean was not an easy venture. The enterprise search space had long been considered a "graveyard"—a term used by skeptics for its historical failures and limited success. Yet, Arvin was undeterred. His confidence drew from his deep understanding of search technologies, especially transformers, a revolutionary AI model architecture.