Part 5/14:
Initially, Glean's capabilities centered on surfacing relevant information from internal data—be it documents, emails, or databases—based on user queries. But as transformer technology improved, so did Glean's features.
Today, Glean is much more than a search tool; it's akin to a personalized AI assistant for the workplace. It combines advanced search with generative AI to read and understand documents, providing precise answers rather than just links. In effect, Glean acts like a ChatGPT inside organizations, helping employees find answers quickly—saving time and boosting productivity.
"Now Glean is a conversational AI assistant. You ask questions, and it retrieves relevant information, reads through documents, and generates answers." — Arvin Jen