Part 6/11:
Upselling and Revenue Growth
AI-driven insights inform targeted upselling, identifying customers ready to upgrade plans—such as moving from 50 Mbps to 100 Mbps—thus driving revenue without the expenditure of broad, untargeted campaigns.
Enhancing Wi-Fi Experience
One notable innovation is the AI layer built into routers, which continually analyzes and optimizes home Wi-Fi networks. It scans for dead zones and buffering issues in real time, automatically adjusting settings for seamless connectivity. This end-user experience enhancement reduces complaints and adds value beyond traditional network management.