Part 4/13:
- Bounded Rationality and the Need for Nudges: Our decision-making is constrained by cognitive limitations. To guide choices effectively, subtle prompts (or "nudges") are necessary. These should be designed carefully—they give options without coercing, respecting individual autonomy, and aligning with organizational goals.
The speaker underscored that irrational behaviors are not random but systematic and predictable, citing behavioral economist Dan Ariely's work. Recognizing these patterns allows organizations to craft strategies that nudge behaviors toward embracing AI.