Part 9/13:
A core contribution is the Ambidex framework—a structured approach to harmonizing AI and human capabilities in uncertain, complex environments. The acronym encapsulates key dimensions:
A for Map workflows and archetypes, recognizing different problem types
M for Mitigate anti-patterns and risks
B for Build skills, especially in designing and managing agentic workflows
I for Integrate mechanisms that embed AI solutions into existing ecosystems
D for Design for ambiguity, acknowledging and accommodating open-ended, uncertain scenarios
E for Establish governance, including thresholds, guardrails, and calibration points
X for eXecute within a flexible, multi-turn, adaptive environment