Part 6/15:
Discussions then shifted to AI "agents"—autonomous systems capable of executing tasks with minimal human intervention. Goparan noted that while the hype around sophisticated AI agents is high, most large organizations are currently transitioning from basic, manually scripted chatbots to more structured, agentic frameworks. Startups are pioneering in this domain, developing bespoke, highly autonomous agents, often requiring significant development effort. In larger enterprises, the adoption is more incremental, leveraging standardized tooling to move from ad hoc automations to agent-based systems.