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Real-time processing enables instant verification of documents during onboarding, often within 30 seconds, reducing customer drop-off rates. Behavioral analytics based on app usage patterns further refine the scoring and approval process.
3. Personalized Customer Engagement & Campaigns
Using data pipelines, M Pocket can analyze customer journeys to trigger targeted notifications, renewal reminders, or overdue alerts. For example, personalized calls or SMS campaigns can be executed based on regional language preferences, previous interactions, and behavioral cues, improving customer satisfaction.