Part 1/13:

The Evolution and Future of Conversational AI: Insights from a Tech Innovator

The Journey from Digital to AI-First

In a compelling speech, a seasoned technology leader emphasized the rapid evolution of digital adoption, illustrating how industries have transitioned from digital-first to mobile-first, and now to AI-first paradigms. Reflecting on his early days in tech, he recounted the era when manual records were digitized and companies aimed to enhance digital infrastructure, marking the outset of the digital revolution. As mobile technology gained prominence, the focus shifted toward optimizing user experiences on smartphones.