Part 7/12:
Sanjay highlights issues around data quality in enterprise systems, with only about 40% of data residing in structured sources like ERP, and the rest trapped within unstructured or semi-structured formats. Ensuring data integrity, compliance (notably with PII data), and establishing metadata standards are ongoing hurdles.
Legacy Infrastructure
UPS’s reliance on systems like mainframes and custom applications still persists, complicating modernization efforts. The challenge lies in gradually replacing or integrating outdated systems while maintaining operational stability.