Part 2/12:
At its core, an AI-first enterprise is one where artificial intelligence is not merely a tool to augment existing processes but is ingrained into the very fabric of how the organization operates. It is about adopting AI as a natural first approach—integrating it seamlessly into workflows rather than retrofitting solutions post hoc. Vishal emphasizes that this shift involves a fundamental change in mindset, where AI-driven solutions become the default mode of working, especially in innovative or customer-centric applications like conversational shopping or personalized recommendations.