Part 8/12:
Vishal emphasizes the disadvantage organizations face if they delay or ignore AI adoption:
Erosion of Competitive Edge: Companies that fail to integrate AI will struggle to meet evolving customer expectations and may fall behind in operational efficiency.
Customer Experience Decline: AI-driven features like personalized recommendations, conversational interfaces, and faster customer support are becoming standard. Organizations ignoring these risks losing relevance in the market.
Employee Disengagement and Attrition: Employees increasingly expect access to AI-powered tools that enhance productivity. Lack of adoption can lead to lower employee satisfaction and turnover to AI-forward competitors.