Part 8/14:
While AI presents remarkable capabilities, Kash warns about inherent challenges. Language models, for example, can exhibit hallucinations—producing false or misleading information—often due to their probabilistic nature. Relying on AI for critical decision-making, especially in sensitive sectors like insurance or finance, can lead to disastrous outcomes if not carefully managed.
He stresses that the core problem isn't just technical flaws but organizational governance. When AI systems become tightly integrated into decision pathways, the risk of losing human agency grows. Once a black box system makes a decision, accountability becomes murky, especially if the system's reasoning is opaque.