Part 6/12:
This realization prompted an organizational mandate: AI solutions must sit within the right ecosystem—aligned process, policy, and governance—not just as standalone tools. It highlighted the necessity for cross-functional collaboration, with the transformation team acting as a conduit to ensure cohesive execution.
Deepening Business Engagement and Building AI Fluency
The journey underscored that getting close to the business is vital for unlocking true value. Instead of solving isolated problems, the focus shifted to understanding how AI impacts overall processes and outcomes. This depth of engagement required persistent efforts, questioning, and close collaboration with business leaders.