Part 9/12:
Use Case: Utility workers repairing electrical lines in disaster-affected areas can search technical manuals semantically without network connectivity, vastly improving response times and accuracy.
Cloud vs. On-Premise Architectures
While hybrid search has traditionally thrived on cloud platforms, modern architectures integrate it into more complex, on-premising, or edge-based systems. This flexibility caters to industries like utilities, healthcare, or manufacturing, where connectivity constraints are common.
Customer Support and Root Cause Analysis
In customer service, hybrid search enhances ticketing systems:
Find semantically similar past tickets or knowledge articles.
Constrain searches with product categories or keywords.