Part 6/17:
At Low’s, their critical objectives are improving customer experience, ensuring store safety, and empowering staff productivity. Computer vision solutions are tailored to these goals, with notable implementations:
Self-Checkout Optimization: Cameras monitor products during checkout, detecting unscanned items or theft attempts. When discrepancies arise between actual items and scanned products, prompts alert customers, reducing shrinkage (losses). This system has been effective in minimizing theft and improving checkout accuracy.
Shrinkage Prevention: The system monitors "ticket switching"—the act of swapping price tags for cheaper items—by recognizing high-value products and matching them with their visual characteristics, raising alerts when anomalies are detected.