Part 7/12:
Aligning Hype with Reality: Expectations vs. Challenges
Pranam from Genpact discusses the comparison between the initial AI hype and the current landscape. He points out that many technologies remain in the early phases of Gartner’s hype cycle, characterized by "Innovation Trigger" and "Peak of Inflated Expectations." While organizations are achieving quick wins—such as document summarization—maximizing long-term benefits like revenue growth and innovation remains a challenge.