Part 7/13:
Collaboration and Organizational Structure: Determine if the Center will operate independently, dividing responsibilities across regions, or collaboratively across global offices. Effective alignment ensures that resources and expertise are optimized.
Strategic Alignment: Define whether the AI efforts are siloed within specific functions (e.g., marketing, operations) or span multiple areas, aiming to enhance digital customer experiences, automate processes, or innovate products.
Governance and Programmatic Focus: Avoid fragmentation and scattered initiatives. Instead, prioritize large, cohesive programs that provide clear guidance, reduce complexity, and maximize impact.
Talent Development and Skill Building