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Reimagining Retail with Generative AI: Insights from Merkel's Approach
In recent years, the retail industry has been undergoing a profound transformation driven by advancements in artificial intelligence (AI). The buzz around generative AI (or "gen AI") has propelled many organizations to explore its potential, but understanding its practical applications remains crucial. In a recent discussion with Nain, Chief Solutions Officer at Merkel, we gain valuable insights into how a forward-thinking company is integrating gen AI to redefine consumer touchpoints, streamline operations, and create a competitive edge in the retail sector.