Part 8/13:
Implementing gen AI isn't purely a technological challenge; it also involves organizational adaptation. Merkel structures its teams into three core groups:
Technology and Data Science: Experts in models and algorithms, responsible for developing and transferring state-of-the-art models tailored to retail needs.
Platforms and User Interfaces: Teams that develop no-code/low-code platforms, democratizing access to AI capabilities for broader teams.
Operations and Adoption: Professionals ensuring AI solutions are integrated into workflows, enabling business teams to leverage AI effectively without requiring deep technical expertise.
Nain underscores the importance of making AI and gen AI accessible and user-friendly, fostering widespread adoption across the enterprise.