Part 4/12:
From Small Decisions to Operational Automation
A key framework discussed was the categorization of decisions based on impact and frequency, which guides how AI is adopted at different organizational levels:
Strategic Decisions: High impact but infrequent, such as launching a new product or entering a market. These require careful analysis, judgment, and often a combination of data insights and human expertise.
Tactical Decisions: Moderate impact and more frequent, like determining warehouse locations or pricing strategies. Here, algorithms can support human decision-makers to optimize outcomes.