Part 9/12:
Looking forward, Dimon predicts increased consolidation within the banking industry, citing the high costs of banking as a driver. While JPMorgan Chase continues organic growth—particularly in developing markets and digital innovation—he affirms the enduring relevance of small community banks. These institutions, he argues, will survive by leveraging local knowledge and relationships that big banks cannot replicate.
He stresses that JPMorgan’s scale allows it to move trillions of dollars daily, support global corporations, and advise governments worldwide. Yet, he emphasizes that the true strength of financial institutions lies in their compliance, risk management, and ability to serve diverse clients.