Part 5/10:
The focus of AI-driven layoffs appears to be largely on knowledge-based roles, including back-office administration, data entry, and middle management. These are roles characterized by costly bureaucratic overhead, inefficiency, and repetitive tasks—prime targets for automation.
For example, AI systems are increasingly capable of handling routine inquiries, managing data, and providing insights that traditionally required stacked layers of middle managers. AI-enabled tools are even being integrated into CRM systems to gather first-party data, improve sales processes, and facilitate real-time decision-making, further reducing the need for human oversight.