Part 6/12:
In tandem, companies like Salesforce have laid off tens of thousands of employees, predominantly in customer service and software development, citing AI and automation as the primary reasons. For example, Salesforce recently cut 45% of its customer service staff, replacing roles with AI-powered bots. Meanwhile, these same companies actively seek hundreds of thousands of H1B visas annually, suggesting that automation is partially a cover for restructuring or cost-cutting strategies.