Part 5/10:
Customer Service: Chatbots and AI support systems are replacing traditional call centers. Salesforce recently cut 45% of its customer service staff, replacing them with AI tools that can handle inquiries more efficiently and around the clock.
Compliance & Auditing: AI models can analyze thousands of pages of documents rapidly, flagging issues and assisting in regulatory reviews. This reduces the need for large teams of reviewers.
Legal & Regulatory Review: AI can automatically scan legal documents, identify inconsistencies, and flag critical issues—streamlining processes that once took teams of lawyers weeks or months.