Part 3/10:
The case of Salesforce deleting 45% of its customer service staff within a short period exemplifies this shift. Customer service, often considered an easy and quick sector to automate with AI, is experiencing significant redundancies. AI-powered chatbots and response systems, integrated through platforms like HubSpot and others, are rendering many human roles obsolete. Consumers now prefer AI bots for quick responses, minimizing wait times and operational costs, further undercutting job stability in these roles.