Part 6/10:
These investments are not limited to India but are indicative of a broader trend: building extensive digital and data infrastructure to support AI advancements and global operations.
AI’s Disruptive Potential in Outsourcing and Employment
While India’s prominence in outsourcing is significant, the advent of AI is poised to fundamentally alter this landscape. Advanced AI systems can serve as force multipliers, reducing the need for human labor in support roles like customer service, basic coding, and even management.