Part 3/11:
According to CEO Mark Benioff, the company is aggressively adopting AI Agentix to overhaul how Salesforce grows and serves its customers. Benioff envisions Salesforce becoming "the modern agentic enterprise," focusing on automating routine tasks and reallocating human resources to more strategic, high-growth areas. Similar trends are evident across the industry—with tech giants like Microsoft employing Copilot and ChatGPT, and HubSpot embedding AI into their sales and marketing processes.