Part 7/9:
For sales, AI-powered SDR (Sales Development Representative) agents can handle qualifying leads immediately upon inquiry—achieving lightning-fast responses and increasing the chances of conversion. In fact, AI agents are already being used to contact leads, qualify prospects, and even schedule appointments or demos, often without human intervention.
The Challenges and Ethical Considerations
While the promise of AI is immense, pitfalls remain. AI systems are not perfect; even at 93% accuracy, there's room for error. Miscommunications or technical glitches could lead to customer dissatisfaction or lost opportunities. Additionally, the reduction of human roles raises questions about workforce displacement and economic inequality.