Part 4/11:
Rajan shares practical mechanisms that Latent View uses for balancing innovation with immediate needs:
Regular Business Reviews (MBRs & QBRs): These meetings serve as platforms for reviewing ongoing projects, tracking impact on agreed-upon metrics, and surfacing new ideas for innovation. They foster transparency and focus on continuous improvement.
Voice of Customer (VoC) Surveys: Periodic feedback from stakeholders helps gauge perceptions, understand whether the organization is viewed as an execution, thought, or consulting partner, and identifies areas where innovative ideas can be introduced smoothly.
Internal Innovation Tracking: A dedicated team monitors top-performing projects for originality and potential, surfacing promising ideas for future initiatives.