Part 5/12:
Enhancing Discovery with Similar Items and Reordering
Beyond substitutions, Walmart uses advanced AI to personalize discovery. When a customer views a product, machine learning models such as wide and deep neural networks analyze the item and recommend similar products, enriching the shopping experience.
Additionally, for frequent shoppers, Walmart's predictive basket feature suggests recurring essentials—like laundry detergent—based on purchasing habits, making reordering effortless and more personalized.