Part 2/12:
He emphasized that AI's potential is most prominent in four key areas: marketing and sales, customer service, software engineering, and research & development (R&D). Despite widespread acknowledgment of AI’s capabilities, many organizations remain hesitant, with only 28% actively prioritizing AI on their board agendas. This hesitation largely stems from the belief that ROI—particularly revenue growth—will materialize only after long-term investments, often leading to delays in implementation.