Part 2/11:
Lowe’s operates over 1,700 stores across the U.S., primarily in the home improvement retail segment, with additional operations in Canada. The company handles a vast volume of data, generating millions of customer interactions weekly, including transactional, catalog, customer, and item data. This extensive data ecosystem supports multiple categories—from lumber and electrical items to lawn and garden products—creating a complex environment that demands scalable and flexible data management.
Their India-based capability center, established in 2014, has grown to a team of around 4,000 professionals specializing in analytics, technology, and business services, underpinning Lowe’s data-driven initiatives.