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Drawing from over 60 years of experience in the social sector, the speaker recounts how volunteers, equipped with empathy and determination, help bridge gaps in healthcare, education, and social acceptance. The story of Shankar, a technically skilled volunteer, illustrates how technology and human compassion combine to support those in need — all done at odd hours and across distances.
This narrative underscores a key message: each person can make a difference, regardless of their background or abilities. The speaker emphasizes that when volunteers use their skills and compassion, they become catalysts for change, helping disadvantaged individuals live with dignity and independence.