Part 9/11:
A sobering statistic shared is that about 70% of digital transformation projects fail. Failures often stem from issues like:
Poor integration across functions.
Unrealistic goals or underestimating complexity.
Lack of alignment with customer demands.
Inadequate return on investment (ROI).
Two illustrative case studies include:
1. Ford's Smart Mobility Initiative
Ford's lack of integration across functions in their smart mobility projects led to fragmentation and underwhelming results, teaching that without cohesive strategy and customer-centric scope, even well-funded efforts can falter.