Part 11/12:
Unmatched Reliability and Fully Integrated Service
Tesla’s global service organization has achieved an impressive 99.3% uptime across their projects, a testament to their integrated approach. Their use of automation, over-the-air firmware updates, and purpose-built hardware and software tools enables rapid issue detection and resolution, markedly reducing downtime.
Tesla's certified service provider program further empowers customer organizations and third-party partners to maintain systems independently, lowering operational costs and improving responsiveness.