Part 5/14:
Reflecting on his entrepreneurial journey, Musk recounted arriving in Montreal at age 17 with just $2,000, facing skepticism from his father and society. He noted how his ventures evolved from internet startups to advanced aerospace, automotive, and AI sectors, where he now sees his leadership as increasingly impactful.
AI and Customer Service: The Rise of Grok
Musk discussed the role of AI in customer service, specifically highlighting Grok, an AI system being used at SpaceX and Tesla. According to Musk, Grok offers infinitely patient and friendly interactions, significantly enhancing customer issue resolution. He envisions providing this technology to other companies, transforming how businesses handle customer engagement.