Part 5/11:
Musk points out the current chaos within agencies such as the Social Security Administration (SSA), which has over 15 million individuals marked as alive despite being deceased. The SSA website has crashed multiple times due to overload, preventing millions of retirees and disabled veterans from accessing critical benefits. Similarly, the National Institutes of Health (NIH) suffers from over 700 different IT systems across 27 centers that cannot share data efficiently—hampering medical research and data-driven discoveries.
He advocates for bridging these gaps with modern technology, ensuring that benefits are reliably delivered and research facilitated through integrated systems.